Introduction

These Terms & Conditions apply to your use of the Wali Bazaar website and your purchase of products through our online store.

By accessing our website, browsing products or placing an order, you agree to follow these Terms together with the other policies published on our website.

About Wali Bazaar

Wali Bazaar is an online shopping store based in Multan, Pakistan, offering a range of useful, everyday and trending products to customers through an e-commerce model.

Wali Bazaar operates its product fulfilment through a dropshipping model. Certain product, fulfilment and operational matters may therefore depend on supplier or fulfilment arrangements.

Use of Our Website

You agree to use the Wali Bazaar website only for lawful purposes and in a way that does not interfere with the operation of the website or the shopping experience of other customers.

• Do not use the website for unlawful activities.
• Do not attempt to disrupt or damage the website.
• Do not submit false or misleading information.
• Do not misuse our website, services or brand.

Customer Accounts

If you create an account with Wali Bazaar, you are responsible for providing accurate information and keeping your login credentials secure.

You should notify us if you believe your account information has been accessed or used without your permission.

Products & Information

We aim to provide accurate product names, descriptions, images, prices and specifications. However, product information may change and actual products may vary from images or descriptions where applicable.

Product availability and specifications may depend on the relevant supplier or fulfilment source.

Prices & Availability

Product prices and availability displayed on the website may change from time to time.

We may be unable to fulfil an order if a product becomes unavailable or if there is an issue with product supply or fulfilment.

Where an order cannot be fulfilled, we will handle the matter according to the applicable order, cancellation or refund policy.

Placing an Order

When placing an order, you are responsible for providing accurate and complete information required for order processing and delivery.

• Provide accurate contact information.
• Provide a complete delivery address.
• Review your selected products before submitting the order.
• Check the information entered during checkout.

Order Confirmation

After an order is submitted, we may provide order confirmation through the contact information supplied during checkout.

An order may require verification or further review where necessary, including situations involving product availability, order information or payment.

Order Cancellation

Orders may be cancelled where permitted under our applicable Cancellation Policy and depending on the status of the order.

If a product becomes unavailable or an order cannot reasonably be fulfilled, the order may also need to be cancelled or otherwise handled in accordance with the applicable policy.

Payment

Payment must be completed using the payment methods made available by Wali Bazaar at the time of purchase.

Payment-related requirements may vary depending on the payment option available for a particular order.

Shipping & Delivery

We arrange order fulfilment and delivery according to the applicable arrangements for the products purchased.

Delivery may be affected by product availability, fulfilment arrangements, address information, courier operations or circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information and should report unreasonable delivery delays through the appropriate support channel.

Returns & Refunds

Returns and refunds are handled according to the applicable Wali Bazaar Return & Refund Policy.

Eligibility for a return or refund may depend on the product, condition of the item, order status and the requirements stated in the applicable policy.

Customers should review the Return & Refund Policy before submitting a return or refund request.

Damaged, Defective or Incorrect Products

If you receive a product that appears damaged, defective or different from what you ordered, please contact Wali Bazaar support as soon as reasonably possible.

Any complaint or request will be reviewed according to the applicable product and Return & Refund Policy.

Customer Responsibilities

Customers are expected to provide accurate information and use Wali Bazaar products and services responsibly.

• Provide accurate contact and delivery information.
• Keep account information secure where applicable.
• Follow the applicable product instructions.
• Report relevant order or delivery issues through the appropriate support channel.
• Use the website and products lawfully and responsibly.

Prohibited Use

You must not use the Wali Bazaar website to engage in unlawful, fraudulent, abusive or harmful activity.

• Do not provide intentionally false information.
• Do not attempt to interfere with website operations.
• Do not misuse Wali Bazaar's services or branding.
• Do not engage in activity that could harm our customers, operations or reputation.

Intellectual Property

Content displayed on the Wali Bazaar website, including website design elements, branding, logos, text, graphics and other materials, may be protected by applicable intellectual property rights.

You may not reproduce, modify, distribute or use protected website content without appropriate permission.

Third-Party Services

Wali Bazaar may rely on third-party services, suppliers, fulfilment providers, payment services or other external systems as part of operating the online store.

Where third-party services are involved, their availability and operation may be subject to their own terms, policies and technical requirements.

Limitation of Liability

We will take reasonable steps to operate our website and fulfil orders, but certain events may be outside our reasonable control.

We are not responsible for losses or delays arising from circumstances that are outside our reasonable control, including issues affecting product supply, fulfilment, delivery networks, technical systems or other third-party services, subject to applicable law.

Changes to These Terms

Wali Bazaar may update these Terms & Conditions from time to time to reflect changes to our website, services, business processes or applicable requirements.

Updated terms will be published on this page. Customers are encouraged to review the Terms periodically.

Governing Law

Any governing law and jurisdiction provisions applicable to Wali Bazaar's business should be determined and confirmed by the business before final publication of this section.

Contact Us

If you have questions about these Terms & Conditions, your order or our services, please contact Wali Bazaar using the contact information provided on our Contact Us page.

Our current business contact information includes:

• Location: Multan, Punjab, Pakistan
• Phone: (061) 621-8868
• Email: info@walibazaar.com